Question 1

Do you accept returns or refunds?

Accepted Answer

Unfortunately no. Please see our Shopping Information section for full details as to our policy.

Question 2

What payment methods do you accept?

Accepted Answer

Cash only or by etransfer to  conestogolakeapparel@gmail.com

All orders must be paid in full in order to process your request. Please include the order number, first and last name with your etransfer to be able to match your payment with your order.

If you would like to pay with cash please indicate on your order and we will make arrangement by email/phone for payment delivery at the Lake.

Question 3

How do I get my order?

Accepted Answer

I will personally deliver your order to your cottage or dock when it arrives. I will let you know when your order has arrived and we will organize a time that works for you. Alternatively, if it is easier orders can also be picked up at our cottage on Road 100.

At this time there are no shipping or delivery options available other than pick-up/drop-off on or around Conestogo Lake.

Question 4

How long will it take to get my order?

Accepted Answer

Order time may vary slightly depending on how many orders are placed and the printers current workload. As long as there are 12-items in an batch order typical order / delivery times will be within 2-weeks.

Question 5

Are you a cottager?

Accepted Answer

Yes, my family is a second generation cottage owner and have been on the lake since 1980.  I have been very fortunate to have been raised at the lake my whole life. This will be the 7th year that we have lived permanently at the cottage for the full summer.  We are proud members of the Conestogo Lake community.

Question 6

Do you have any other questions?

Accepted Answer

If you do please feel free to email me at conestogolakeapparel@gmail.com!

FAQ

Frequently asked questions

Do you accept returns or refunds?

What payment methods do you accept?

How do I get my order?

How long will it take to get my order?

Are you a cottager?

Do you have any other questions?

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